REFUND POLICY

Unfortunately we cannot accept refunds or exchanges on any of our products.

If your product arrives damaged or faulty please contact us at contact@luxigrow.com or through our contact us page. We will require proof of product damage and will assess each claim on an individual basis.

Please do not ‘return to sender’ without prior contacting us. This will not be accepted as a refund or exchange and you will be responsible for any return shipping fees to get the product back to you.